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Sumradagnoth8
4 Posts
0
4913
February 23rd, 2010 07:00
Drives 0-4 on CX500 - safe to replace?
Hi
Let me preface this by saying I have zero experience with EMC products, but we have an old CX500
It appears that drive 4 has failed. Drives 0-4 are covered with a sticker that says "caution: array software on drives 0-4. Removing or relocating will make the array unusable"
Does this mean I cannot replace the failed drive if I have a spare (like you normally would with failed drives in a raid array)?
Thanks for any help.
Sumradagnoth8
4 Posts
572
0
Posted February 23rd, 2010 10:00
Hi thanks much for your response
Hello,
I want to replace on disk of vault wich is HS it's the disk0 bus0.
I have use "USM" in order to follow the instruction to replace it unfortunetly I have a message that the client cannot replace it?
I have log with user admin. is there another user to use for replacing? and is it the the good procedure to use.
thanks for helping.
Best regards
Jen_LeClair
111 Posts
572
0
Posted February 23rd, 2010 08:00
Yes, it is safe to replace the failed drive in the vault area. However, you will need to follow the proper replacement procedure and use the Navisphere Service Taskbar (NST).
The procedure is available at http://www.emc.com/clariionsupport.
You can download the current version of Navisphere Service taskbat (NST) from Powerlink.