jtaverne

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4 years ago

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jtaverne

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March 8th, 2023 02:00

Validate Configuration not working

Hello,

After completing everything during the validation I have this message:

Failed to create workflow instance: Cannot match the serial number of host vxrail-node1 through the host management IP. Please provide the correct management IP address.

 

The IP address is correct

Thanks for the help

  • DELL-Sam L

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    Posted March 8th, 2023 08:00

    Hello jtaverne,

    You will need to open a support case to get this issued fixed.  When you open a support case you can reference KB article 000191824.

  • 1349

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    Posted April 27th, 2023 20:00

    hi,

    what was the resolution for this topic. We are encountering the same scenario

  • DELL-Sam L

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    Posted April 28th, 2023 06:00

    Hello alvinsalaver,

    You will need to open a support case for this issue.  What has to happed is that support is going to need to manually change a couple of files to resolve this issue.  Only support or a partner can apply the fix that is needed.

  • Durga Mukhia

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    Posted May 1st, 2023 01:00

    Hi Sam,

    How do we create support request for VxRail?

    Thank you.

     

    Durga Mukhia.

     

  • DELL-Sam L

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    Posted May 1st, 2023 08:00

    Hello Durga,

    Where are you located?

  • 1164

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    Posted May 6th, 2023 01:00

    Hi Dell-Sam

    Can you open a support ticket for this?

  • DELL-Sam L

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    Posted May 8th, 2023 09:00

    Hello alvinsalaver,

    I can’t open a support case for this issue.  as long as your system has an active support contract you can open a support case.

  • Durga Mukhia

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    Posted May 18th, 2023 06:00

    Hi Sam,

    I am from Bhutan.

  • DELL-Sam L

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    Posted May 19th, 2023 03:00

    Hello Durga,

    Here is the phone number to EMC support.

    Dell EMC Support (Storage, Data Protection and Converged Infrastructure support only.) 24/7

    800 852 3538

    6415 5091 (Toll)

  • Deepak Vadakkedath

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    Posted September 28th, 2023 10:55

    This validation error will trigger, if you manually assign ESXi management network IP address on vmk0.

    Solution: Remove the ESXi management IP from vmk0 and assign the ESXi management IP on vmk2

    Example: If the ESXi management network IP is set to 192.168.1.11

    Remove the IP form vmk0:

    esxcli network ip interface ipv4 set -i vmk0 -t static -g 0.0.0.0 -I 0.0.0.0 -N 0.0.0.0

    Assign the ip to vmk2:

    esxcli network ip interface ipv4 set -i vmk2 -t static -g 192.168.1.1 -I 192.168.1.11 -N 255.255.255.0

    (edited)