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Cutefemmegirl
43 Posts
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2584
July 3rd, 2007 05:00
Bios ?? ....
I was in the middle of writing a letter and my screen turned blue and had the following message:
A problem has been detected and windows has been shut down to prevent damage to your computer.
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware manufacturer for any windows updates you might need. If problem continues, disable newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to selectadvanced startup options, and then select safe mode.
Technical Information
STOP 0x0000000A (0x00000016,0x0000001c,0x00000000,0x805022c2)
Beginning DUMP of physical memory
physical memory DUMP complete
Contact system administrator or technical support group for further assistance.
O.k., I haven't installed any new hardware or software ... unless you count Cox Cable? I went from 56k dial-up to high speed. A technician came in about 3 months ago and installed everything for me. I have all the necessary updates that I am aware of. And this isn't the first time this happened ... it happened about a month ago, I booted back up and everything seemed fine. I don't know what the physical memory DUMP thing means, as I haven't noticed anything different on my computer, and no data is missing. I figured it was a fluke ... now I know it isn't, and I need help.
Could somebody please tell me what all this means, is my computer o.k., and how do I fix this problem?
Thank you for your help in advance.
Windows XP Media Center Edition Version 2002 SP2, Dell Dimension E510, 4 CPU 3.00GHz, 2.99GHz, 1.00 GB of RAM
Message Edited by Cutefemmegirl on 07-05-2007 08:07 PM
Message Edited by Cutefemmegirl on 07-05-2007 08:08 PM
Message Edited by Cutefemmegirl on 07-05-2007 11:14 PM
599
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Posted July 3rd, 2007 11:00
Thank you for responding ~How could anything possibly be going bad? I've had my computer maybe 20 months, and it is used for pleasure only, so I don't make any high demands on it ....599
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Posted July 3rd, 2007 16:00
Anything man made can and will go bad. Time has nothing to do with this.599
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Posted July 3rd, 2007 19:00
Right you are ... how naive of me.So, how do I go about fixing this problem of mine? I did a search, and came up with nothing. Could it be anything else? I don't know what to do, and I'm nervous ... I don't want to lose my computer.Some info. I was able to gather on my current system config. :Memory available 34.49%page file size 1025.8 Mbavail. page file 128.2%Virtual memory 2047.8 MbMemory slot 1 (DIMM_1) 512Memory slot 2 (DIMM_2) 512Hope this helps to figure out my problem??
Message Edited by Cutefemmegirl on 07-03-2007 03:50 PM599
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Posted July 4th, 2007 02:00
What do you have running that is taking up that many resources? When was the last time you did a Spyware scan?599
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Posted July 4th, 2007 07:00
I actually run a scan every couple of days because I had some problems about a month ago, and a Cox technician fixed everything for me (I had picked up a bogus "windows defender" spyware, and it corrupted a couple of files.) It totally looked like a Microsoft program, and the Tech said he's seen alot of people pick this particular one up on accident.How do I go about finding out that's eating up my computer and knock it down?When I log on, the only programs that automatically run are my windows, my weather channel, and my Cox security suite. What am I missing?599
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Posted July 5th, 2007 05:00
Try the least evasive which would be the Driver Reset tool.599
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Posted July 5th, 2007 05:00
When I logged back on today, I got this message. I don't know of any newly installed hardware/software ... please, what do I do?_____________________________________________________________Follow these steps to solve the problem with a device driver
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Trouble shootingis available that might help you solve the problem
** Should I use SYSTEM RESTORE or the DELL DRIVER RESET TOOL ? **
Troubleshooting
Depending on which situation is applicable to you, do one of the following:
- If this problem occurred after you installed a new hardware device on your computer, the problem might be caused by the device driver. Use the Dell Driver Reset Tool or uninstall the driver.
How do I disable or uninstall a device driver?
Note: This may cause hardware devices to stop functioning.
- Click Start, and then click Control Panel. If you are using Classic View, click Switch to Category View.
- Click Performance and Maintenance, and then click System.
- Click the Hardware tab, and then click Device Manager.
- Click the plus sign (+) next to the faulting device. You should now see the device listed.
- Right-click the device, and then click Disable or Uninstall.
Alternate Steps
- Click Start, and then click Search.
- Choose All files and folders, and then type the driver name in the All or part of the file name field.
- Click Search.
- When the file appears in the results, right-click the file and click Rename.
- Rename the file (for example, filename.old). Remember the file name so you can enable it later if you need to.
- If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. Try uninstalling the software.
- Click Start, click Control Panel, and then click Add or Remove Programs.
- Click Change or Remove Programs, and then click the program you want to change or remove.
- Click the appropriate button:
- To change a program, click Change/Remove or Change.
- To remove a program, click Change/Remove or Remove.
Warning
When you click Change or Remove, some programs may be removed without prompting you further.
Note: Add or Remove Programs will only remove programs that were written for Windows operating systems. For other programs, check the documentation that came with the program to see if other files (such as .ini files) should be removed.
- If you don't know the specific driver or software, try performing a System Restore.
- Go online and check for updated drivers on the Microsoft Update website.
- For information about your support options, go online to the Support.Dell.Com website.
Message Edited by Cutefemmegirl on 07-05-2007 01:17 AM- If this problem occurred after you installed a new hardware device on your computer, the problem might be caused by the device driver. Use the Dell Driver Reset Tool or uninstall the driver.
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Posted July 5th, 2007 05:00
O.k., I did as you asked ... following all the instructions given with this Driver Repair tool. There was very little fanfare afterwards ... I guess I will only know it worked if the original (blue screen) error message doesn't come up again? I am a complete wreck now ...599
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Posted July 5th, 2007 05:00
Thank you for being here! I'm scared, I don't want to mess up my computer. Is there any chance I could do that?
jmwills
2 Intern
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11984 Posts
599
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Posted July 3rd, 2007 05:00