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queenofpersia

updated

21 years ago

0

3877

November 29th, 2005 17:00

cant install scanner

I have a scanner ArtecUltima 2000/1236usb which was set up to my old computer. I have an installation disk but my new computer with xp wont recognise it. I have tried to find downloads from websites but the language confuses me and I dont know if i am doing my pc any harm to just chance it. Is there any one who can help or advise. thanks june
  • Mary G

    6 Operator

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    20095 Posts

    114

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    Posted November 29th, 2005 18:00

    Some hardware will not install on Win XP and according to a web search, your scanner is one of those. Time to buy a new scanner. You can try the manufacturer's web site to see if there are any XP drivers, but others have said that nothing works. http://www.driverzone.com/viewcomment.php?masterid=81&company=Artec&catid=11&cat=scanners
  • 114

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    Posted November 29th, 2005 19:00

    thanks mary, as I suspected, but what a waste of perfectly good scanner!

    june

  • EARTH911

    18 Posts

    114

    0

    Posted December 3rd, 2005 12:00

    Go here for the driver http://www.opendrivers.com/categorycompany/16/17186/scanner-artec-free-driver-download.html