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Denthris

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8 years ago

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Denthris

1 Rookie

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1 Message

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12394

November 27th, 2018 04:00

Dell Command Update Failure

- Computer 6 months out of Date

- Ran Dell Command Update - got a BSOD before it finished.

- Dell Command Update error ed out ever time since - Application Error

- Uninstalled Dell Command Update

- Reinstall Dell Command Update - Reinstall Failed. I have an incompatible version of dell command update. Yet I don't, there is nothing to remove or uninstall.

  • Robert P (retired)

    6 Operator

    •

    9396 Posts

    11902

    0

    Posted November 27th, 2018 09:00

    Hi Denthris,

     

    Thanks for posting.  Apologies that your system is not performing as expected.

     

    Here is information regarding Dell Command Update you may find helpful:  

     

    How to use and troubleshoot Dell Command | Update to update all drivers BIOS and firmware for your system 

     

    If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

     

    If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call - http://dell.to/1vnT6CQ


    Robert P (retired)

  • discdhr

    1 Message

    4312

    0

    Posted August 28th, 2020 06:00

    Hi Robert,

    I have a Dell 7740 under warranty and I am getting a failed status message attempting an update to the following:

    Urgent updates

    SupportAssist OS Recovery Tools
    180.00 MB
    5.1.4.11989
    Failed
    Recommended updates

    Dell Precision 7540 and 7740 System BIOS
    16.93 MB
    1.10.2
    Failed

    Dell Command | Update Application for Windows 10
    22.22 MB
    3.1.3
    Failed

    Dell Precision Optimizer
    73.60 MB
    6.4.5
    Failed

    Realtek USB Dock Audio Driver
    46.50 MB
    6.3.9600.2250
    Failed

    Your post said:

    If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

    My name: Dan Ready

    My address/email:

    Telephone: 

    Service Tag, etc: 

    Precision 7740 

    Basic

    Expires April 19, 2023

    Memory: 32 GB

    Processor: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz[Cores 8] [Logical/Core 2]

    Operating System: Microsoft Windows 10 Pro

    Not sure if this is the way to contact you or not.  Please let me know if you need additional information.

    Thanks,

    Dan Ready

    My

  • Absyy

    1 Message

    3656

    0

    Posted October 7th, 2020 05:00

    Same problem

  • bugsdadio

    1 Message

    3340

    0

    Posted November 22nd, 2020 22:00

    Hello Sir,

    I am having trouble with a similar issue, I keep getting a "failed" as a status many times over now for the "Dell Command | Update Application for Windows 10." I am in the middle of a 3-year warranty and I would like to know that my best plan of action to fix this issue would be, please?

    Thank you,

    Robert