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repkin

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21 years ago

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repkin

4 Posts

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2293

August 9th, 2005 07:00

dell pc restore

I have formatted my laptop but I didnt delete any partition and when I wanted to try dell pc restore it didn't work, because www.dell.com screen doesnt coming, what I have to do for appearing www.dell.com screen, and for working ctrl+F11?
  • rickmktg

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    11898 Posts

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    Posted August 9th, 2005 12:00



    @repkin wrote:
    I have formatted my laptop but I didnt delete any partition and when I wanted to try dell pc restore it didn't work, because www.dell.com screen doesnt coming, what I have to do for appearing www.dell.com screen, and for working ctrl+F11?

    Using the Advanced Forum Search on the bottom of this page, you can quite easily find the answer to this often asked question.

    You broke the functionality when you did the formatting.  Do you really care what the screen says?  You're kidding, right?

    Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

    If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy IMage it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

    Systems that shipped beginning in early 2005 may ship without Windows XP. There SHOULD be (but sometimes isn't) a utility on your computer to run and create the Windows XP CD, unless your computer shipped after 7/15/05 in which case you have to call Dell and beg. This is a RUN ONCE utility. Click here for instructions to create your Windows XP CD. Some users have reported needing to reboot a few times to get this utility to show up on the menu. You can also contact Dell and request a CD and wait for it to ship, see the link at the bottom of my signature.