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devine184

updated

20 years ago

D

devine184

1 Message

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9748

September 27th, 2006 22:00

hkey local machine software\BVRP - unable to access internet

I can no longer access internet with any of my browsers. when i try to uninstall browsers in safe mode I get the message:
HKEY Local machine software \BVRP key is missing. Out of safe mode I get the message when trying to uninstall:
Error 1321 the installer has insufficient privileges to modify the file.
I am on small net work house-barn-notebook. i am the only user.
I can download and send e-mails and i get updates for anti-virus and spyware. the other two non-dell computers work fine.
is there a way to reinstall OS without deleting all of my files? I do not have the CD i have Norton ghost on harddrive.
Is there a way to replace missing HKEY?
There are no virus or spyware - checked with webroot, ewido, superantispyware, norton, kapersky, avg
there is nothing unusual in hijack log i can see.
dimension 3000 xp2
 
 
  • jmwills

    2 Intern

    11984 Posts

    233

    0

    Posted September 29th, 2006 01:00

    You have deleted a Registry Key so,
     place the XP disc the tray and from a run command type:
     
    sfc /scannow
     
    and let it un.  this will repair/replace those missing system files.