UNSOLVED

lawnmowerguy

updated

22 years ago

L

lawnmowerguy

2 Intern

•

771 Posts

0

11127

September 25th, 2004 13:00

How AVG updates itself

     I have a Dell 2400 with XP Home SP2 installed.  My antivirus software is AVG Free Edition, v. 6, which I started using a few days ago.  I've got a question about how this program is supposed to update itself.

     On my computer AVG is configured to check for updates once a day, every morning.  For the record, the "User confirms Dial-Up connection" option is unchecked because I use a cable modem. 

     Yesterday evening when I came home from work, the AVG control center window was on the screen.  No special messages or anything, and the virus definitions were the same, 9/22.  Somewhat puzzled as to why the window had popped up, I did a manual update which brought the definitions up to the current 9/24. 

      Is AVG supposed to do this?  I thought the program would update itself without any help from me? 

  • msil217

    2 Intern

    •

    1997 Posts

    760

    0

    Posted September 25th, 2004 17:00

    BTW, if you decide to try Avast, download and save the installation file to your Hard drive.

    After it is done downloading, disconnect from the internet.

    Uninstall AVG(important), REBOOT

    Install Avast--Reboot

    Now you can connect to the internet.
  • msil217

    2 Intern

    •

    1997 Posts

    760

    0

    Posted September 25th, 2004 17:00

    I never had AVG update automatically. If there was a way, I couldn't figure it out.

    But as suggested by someone in another forum, AVAST! antivirus DOES auto update. I have been using AVAST instead of AVG since 9-10-04, and am pleased with it..

    And it has a free version, which I use.

    HERE
  • 760

    0

    Posted September 27th, 2004 00:00

    Lawnmowerguy,

      I use AVG free as my anti-virus and I have it set to update automatically. It took me awhile to figure out how to make it work, but I finally got it.

    Open Update Manager, you will see Scheduled Download of Update Files From the Internet, then, you should have a check in Allow scheduled update.  Then, Update will start at whatever time you desire, example 7:00AM. Then, Update if database is older than 1 day, yours probably says 14 days. Then, If not successful, then repeat in 1 day.  I use DSL, but I have a check in User confirmes dial-up connection, I guess it doesn't hurt anything.  I get my updates every morning when there is updates. If it updates the definitions, the AVG screen will be on your desktop. I always check to make sure that the Virus Database & Release Date has changed.

    Hope this helps you. I really like AVG & the price is certainly good!

    CJ

  • lawnmowerguy

    2 Intern

    •

    771 Posts

    760

    0

    Posted September 27th, 2004 13:00

          I haven't had much success with AVG's updating capability.  Mine is set to check for updates every day at 10:01am ET, and if unsuccessful, to try again a day later.  At 10:29am today I checked to see if anything had been updated.  Nothing.  So I ran a manual update and new definitions were downloaded.  I suppose it's possible the new files could have been released after 10:01am this morning, but I suspect the updating process is not functioning properly.  I can't contact AVG because they don't have tech support for the free version.
  • msil217

    2 Intern

    •

    1997 Posts

    760

    0

    Posted September 27th, 2004 14:00



    @lawnmowerguy wrote:
          I haven't had much success with AVG's updating capability.  Mine is set to check for updates every day at 10:01am ET, and if unsuccessful, to try again a day later.  At 10:29am today I checked to see if anything had been updated.  Nothing.  So I ran a manual update and new definitions were downloaded.  I suppose it's possible the new files could have been released after 10:01am this morning, but I suspect the updating process is not functioning properly.  I can't contact AVG because they don't have tech support for the free version.




    It may possibly be a Firewall, either a third party firewall, or Windows Firewall.

    My only guess.
  • lawnmowerguy

    2 Intern

    •

    771 Posts

    760

    0

    Posted September 27th, 2004 14:00

           I'm using Windows Firewall.  If it was blocking AVG, I'm assuming I'd be notified.

           I suppose I could add AVG to the Windows Firewall exception list, but I never had to do that with eTrust EZ Antivirus.

     

    Message Edited by Lawnmowerguy on 09-27-2004 11:38 AM

  • lawnmowerguy

    2 Intern

    •

    771 Posts

    760

    0

    Posted September 28th, 2004 21:00

          I decided to uninstall AVG Free Edition and go back to eTrust EZ Antivirus.  It updates on its own with no problem.
  • gudgeon

    683 Posts

    760

    0

    Posted September 29th, 2004 18:00

    I have used AVG 6.0 Free Edition & now use the payed-for AVG 7.0 Pro. Both update automatically & are fine pieces of software in my opinion - 7.0 is very reasonably priced & well worth paying for.
  • msil217

    2 Intern

    •

    1997 Posts

    760

    0

    Posted September 29th, 2004 21:00

    I am using AVG again, because I reverted my PC from a Ghost image file(long story) and found AVG WILL auto-update, but it has an irritating behavior:

    I am on Dial-up, and checking "user confirms dial-up connection" causes a change in my connections in internet options.

    If I set it to "never dial a connection", AVG will revert it to

    "Dial when a network connection is not present" on each bootup and everytime I voluntarily connect to the internet.


    So, what happens is, when I boot-up Windows, it will show a dial-up dialog and start dialing. I don't want it to dial out and soon as I boot-up.

    So, I unchecked "User conforms dial-up connection" and my connection option "Never dial a connection" stays the same.

    I'll check check manually everyday.

    Avast is nice, but AVG is a lot simpler, and just as good. (I think)