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Go to SolutionJesse L (retired)
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Posted September 21st, 2016 07:00
Brynn4,
My apologies. Below is information to disable in Windows 10.
Step 1Click "Start | All Programs | Dell Support Center | Dell Support Center Alerts." The Dell Support Center program window opens.
Step 2Select "User Settings" and select the "Alerts" tab.
Step 3Select "Disable" beneath Notification in the Notification Settings section. Dell Support Alerts are automatically disabled.
Jesse L (retired)
Disable Launching at Startup
Step 1
Press "Win-R," type "msconfig" and press "Enter" to run System Configuration.
Step 2
Click the "Startup" tab and uncheck any Dell support programs. You can identify Dell programs by looking in the Manufacturer or Command columns for "Dell." Programs associated with the Dell Support Center are "dsca.exe," "sprtcmd.exe" and "sprtsvc.exe."
Step 3
Click "OK" and then restart your computer.
Uninstall Dell Support Center
Step 1
Click "Start," type "add or remove programs" into the dialog box and press "Enter."
Step 2
Right-click "Dell Support Center" and select "Uninstall." Follow the prompts to complete uninstallation.
Step 3
Click "Yes" to confirm removal and follow the onscreen prompts.
Oh, thank you so very much!
I will try to disable, rather than uninstall. However, I don't see a search box in the start menu.
If it's the search box called "Cortana", I disabled it, because it seemed like a gimmick. Plus, the taskbar is not the best place for it, for me. If that's the one, can you tell me how to re-enable it. And also maybe tell me how I can put is somewhere else besides the taskbar, and I will be able to keep it open.
If that's not it, how do I get the search box to be visible?
Coincidentally, I found instructions to get the run search box, while trying to find help with one of the other many problems I'm having with Windows 10 (not that I'm saying those problems are Dell's fault, but Win10 is the worst of all the MS operating systems I've used).
Ok, I've got msconfig and the Services tab, but "SupportSoft sprtcmd" isn't in the list. Could it be called something else? Like maybe it has "microsoft" or "windows" in front of it?
Thanks again
Ok, in Support Assitance, I found Settings, which opens a small wilndow called "Desktop Alerts for Notifications".
However, it doesn't have anything about "updates". It has options like Hardware, Software, Drivers, Security, etc. Do I need to uncheck them all? Or is this not the right place yet?
Update.
In fact, that did not solve the problem. But I think I did find the solution. I went Start > All Apps > Windows Administrative Tools > Component Services > Local Services. Right-click Dell Update Services > Stop.
When I did that, the update notification literally disappeared off my screen! I think it will be a final solution, but I'll post again, if I still need help.
Thanks again :-)
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
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Posted September 21st, 2016 05:00
brynn4,
Below are steps to disable/uninstall Dell Updates.
STEP 1
Click the "Start" button, type "Run" in the search box and hit "Enter." Type "msconfig" in the dialogue box and hit "Enter."
STEP 2
Click on the tab "Services" in the new dialogue box. Find "SupportSoft sprtcmd" in the list and uncheck it.
STEP 3
Click on the tab "Startup" to see another list. Find and uncheck "dscactivate" and/or "SupportSoft sprtcmd."
UNINSTALL
STEP 1
Click the "Start" button and access the Control Panel.
STEP 2
Open "Add or Remove Programs" . Open "Programs and Features"
STEP 3
Select Dell Support Center and uninstall it from the computer.
Jesse L (retired)