UNSOLVED

chicagokat

updated

23 years ago

0

7566

March 24th, 2004 14:00

I need help badly...

I have searched everywhere for a solution to no avail..the problem is this.

I click start/run/browse...application error and it closes. Event viewer shows error in comdlg32.dll.

I am in any application other than MSOffice, I click file/open/browse..application error and it closes. Same event.

I click start/run/notepad...application error, same as above

I try to print from within IE6, application error and it closes, same as above.

I can copy anything from a web page into MSOffice and it prints fine, I can browse files everything..no problem.

If I try to browse any file other than going into My Computer and following the tree up and down I get an error and the application closes. This isn't limited to the windows applets but also browsing for files in 3rd party applications as well.

HELP!

 

  • BBlackie

    426 Posts

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    Posted March 24th, 2004 15:00

    Norton is new to the spyware arena, where the others have been at it for some time. 
  • BBlackie

    426 Posts

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    Posted March 24th, 2004 15:00

    Have you used Adaware and Spybot S&D yet?  This may be related to a spyware/malware infestation.
  • BBlackie

    426 Posts

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    Posted March 24th, 2004 15:00

    Try going to Start->Run, type sfc /scannow and see if any critical files need to be replaced.
  • 324

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    Posted March 24th, 2004 15:00

    I have Norton systemworks 2004 installed, which has spyware detection and prevention inherent in it. I'll try the others though. It can't hurt.

     

     

  • 324

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    Posted March 24th, 2004 15:00

    I did that this morning, It ran but gave me no messages when it finished. I assumed that all critical files where intact or did I miss something?

    All patches and updates are current and Norton finds nothing irregular. This has been going on for months now. I have found work arounds for most everything, but I have 3rd party software that requires me to load from several directories and each time I try to browse and switch, it errors out.

    /sigh...I'm desperate but don't want to reinstall XP!

  • 324

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    Posted March 24th, 2004 16:00

    yes, the problem still exists. I can recreate it at anytime simply by trying to browse from the run menu. And my comdlg32.dll is exactly the same, ver, size and date.

    Running spybot now.

  • MSL

    290 Posts

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    Posted March 24th, 2004 16:00

    chicagokat,
    After running the System File Checker utility are you having the same problem?
    Using Search I found "comdlg32.dll" in C:\Windows\System32, Version 6.0.2800.1106, Size 252KB.
    Marc