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bharatrdesai
5 Posts
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January 29th, 2004 15:00
INTERNET EXPLORER NOT WORKING????
have a dimension 8250 with XP Pro SP1 & IE ver. 6.0
when click on IE icon, error message, IE has encountered a problem and needs to close
Tried system restore first but no luck.Then with reinstallation cd removed IE, rebooted & reloaded IE but same error message.Did not want to do a fresh install in case i lose my data
have Kazaa lite on computer but no spyware software. Any suggestions would be helpful thanks
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Posted January 29th, 2004 16:00
Hi BBlackie
I will try your suggestion when i get home tonight.will respond afterwards.Thanks again
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Posted January 29th, 2004 16:00
Hi Denny
I wiil try your suggestions thru the link provided when i get home tonight. Will respond afterwards.i did not use the Add/Remove feature to remove IE, but with the reinstallation cd,used the 'add windows components' feature to remove IE and reinstall.thanks again
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Posted January 29th, 2004 23:00
thanks for your help.loaded Ad-aware first,detected ALEXA virus,which had hijacked the IE.Quarantined the virus,rebooted, IE worked.Next loaded Spybot,which detected the same virus.removed virus completely, rebooted and IE still working
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Posted January 29th, 2004 23:00
thanks for your help. tried bblackie suggestion first and seemed to have fixed the problem.
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Posted January 31st, 2004 00:00
Now that you have rid yourself of the spyware. You may want to switch to a more Spyware/Hijack/Virus resistant browser such as Mozilla or Mozilla Firebird. Mozilla also has many options Explorer does not including pop-up blocker, And tabbed browsing are just a few I use. http://www.mozilla.org/
Dell Inspiron 8100 1000Mhz A15
512MB Ram Win XP Home SP1
Nvidia GeForce2 Go 32MB v40.19
"And then one day you find ten
years have got behind you. No
one told you when to run, you
missed the starting gun."
BBlackie
426 Posts
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Posted January 29th, 2004 15:00
Hi bharatrdesai. You probably have a malware/spyware problem. I suggest that you consult this informative post by ChrisRLG and take his advice.
http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=572