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Internet Explorer quits every time it is run
Every time run Internet Explorer, it just quits and then the "send error report" thing comes up.
I suspect this may be some type of virus because both my computers had this symptom almost simultaneously. But my Antivirus software cannot catch or clean anything...it says I'm virus-free (my definitions are up to date).
The event log states:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0,...
I've tried removing and adding Windows components...no luck
I've tried reinstalling IE6...no luck
I'm no expert in the regedit area, so I did not mess with it.
Any other suggestions other than re-installing the entire operating system?
DELL-Chris M
Community Manager
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Posted February 24th, 2005 16:00
(I) Run the Disk Cleanup utility
* Click Start- Run and in the Open box type cleanmgr
* Click OK
* Use the drop down menu arrow to select the drive you want to clean. Usually C:
* Click OK
* Insert a check on everything
* Click OK
(II) Run this free virus scan
* Go here
* Under Scan Your PC, click Scan Now. It's Free!
* Choose United States
* Click Go
* Give it time to download the latest virus data files
* Insert a check to your local disk C:
* Insert a check to Autoclean
* Click Scan
(III) Run this other free virus scan
* Go here
* Click GO
* Under Virus Detection, click START
(IV) Install the free Microsoft AntiSpyware
* Go here
* Click "Download the beta of our new anti-spyware software today"
* Click Continue
* Click No
* Click Download
* Click Open
* Click Yes or Next
* Click Finish
(V) Install the free Microsoft Malicious Software Removal Tool
* Go here
* Click, Skip the details and run the tool
* Click, Check My PC for Infection
* Click Agree
* Click Continue
(VI) Install the CoolWebSearch Shredder
* Go here
* Click DOWNLOAD
* Click Save- Desktop- Save
* From your desktop, double-click the file CWShredder.exe
* Update, Scan, and Fix
* Empty the Recycle Bin
(VII) Install Ad Aware
* Go here
* Under Download Locations, click a USA flag
* Click Save- Desktop- Save
* Double-click aawsepersonal.exe on the desktop
* Click Run
* SP2 users might have to click Run again
* Click Next
* Click "I accept the license agreement"
* Click Next
* Click Next
* Choose Anyone
* Click Next
* Click Next
* Remove all the checks
* Click Finish
* Double-click the Ad-Aware SE icon on the desktop
* If you get an update definitions message, click OK
* Click Connect
* Click OK
* Click Finish
* If you get didn't get an update definitions message, click Check for updates now
* Click Connect
* Click OK
* Click Finish
* Click Start
* Check "Perform full system scan"
* Click Next
* Click the Scan Summary tab
* Check everything
* Click Next
* Click OK
* Close the application
* Click Start- Shutdown- Restart- OK or Click Start- Turn Off Computer- Restart
DELL-Chris M (old account)
#IWork4Dell