UNSOLVED

sbr2000

updated

20 years ago

S

sbr2000

4 Posts

0

7333

May 4th, 2007 10:00

Need XP Pro Reinstall CD

I have an Inspiron 6000 purchased 2 years ago. I had purchased an XP Pro license when I bought the computer however did not get a Reinstall CD when the computer was sent to me.
 
After numerous attempts trying to create the CD using the Support tool I gave up. I contacted dell a while back but they never sent a CD.  
 
Now I need the CD to get my computer to bootup. My computer crashed and after all the possible attempts does not boot up, the only option left is the repair option.
 
Let me know how I can get a XP Pro. reinstall CD and XP Pro. license key that I purchased.
 
Thanks
  • jmwills

    2 Intern

    •

    11984 Posts

    457

    0

    Posted May 4th, 2007 11:00

    Third from the top.
  • sbr2000

    4 Posts

    457

    0

    Posted May 4th, 2007 14:00

    So I have to pay $$ to get my technical support re-activated?
     
    I cannot see an email Id where I can email this request.
  • Mary G

    6 Operator

    •

    20095 Posts

    457

    0

    Posted May 4th, 2007 16:00

    You don't have to reinstate the warranty--probably cannot do that anyway. Try borrowing one or buy one at retail or on Ebay. Just make sure it's XP Pro and use your own activation key.
  • sbr2000

    4 Posts

    457

    0

    Posted May 4th, 2007 17:00

    Thanks Mary..
     
    I guess I can try to get a XP Pro CD from someone or buy it off Ebay. How can I get the XP Pro Key? Would Dell have that?
  • simpswr

    2 Intern

    •

    3224 Posts

    457

    0

    Posted May 4th, 2007 18:00

    It should be on a sticker on the side of the tower ( bottom of a laptop )
  • sbr2000

    4 Posts

    457

    0

    Posted May 4th, 2007 23:00

    Thank you all for your help.
     
    Found this tip to fix a XP system after a crash. It recovers your system like before.
     
     
    I am going to try it out but seems like it has worked for a lot of folks.


    Message Edited by sbr2000 on 05-04-2007 07:48 PM