No icons only wallpaper

Question

Inspiron 15 series 5000.  On start up only wall paper.  No icons. Tried f12 and f8 with no results

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

No icons only wallpaper

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