I use Norton Go Back instead of Win XP's System Restore.  I have NEVER had a problem with Norton's Go Back.  Reserve at least 10% of your hard drive for Norton's Go Back. 

Greg

Thanks Barbara and Greg for your replies.

I have used Go-Back for a few years now with no problems on any of the computers I have installed it on.

I do know that it works perfectly, when only one partition is involved, I had to remove a system back-up partition on one of the computers I tried to install it on, Go-Back just wouldn't install untill the partition was removed. Once the partition was removed Go-Back installed and worked fine.

I have tried Go-Back on my current system, but I have taken it off again. The reason being, it worked too slow. It was taking about two hours to 'go-back' just a few minuites. It took two hours for it to un-install. Something is wrong, and that is the reason for my post.

Because my computer is new I don't wish to start removing the back-up partitions that Dell have installed, and I was hoping that someone had overcome the same problem I have had.

I do miss the comfort of the security of Go-Back, when it's working, it really is great.

 

 

Greg,

Did you install Norton Go Back and leave the Windows XP system restore on your computer?  Or did you do something with the partitions?

I take it Partition Magic is a software program that can be purchased at a computer store.  Do I understand you correctly in that the partition magic will remove the system restore and/or system reimage?  Then I can install the Norton Go Back and have only one partion?  I have not had good experiences with Dell in getting assistance from them.  I have been totally dissappointed in their customer service and their product.   Thank you for your response - at least someone out there wants to help.  signed Totally Frustrated

I too have had a problem trying to install Go Back (a GREAT program) on a new Inspiron 9300. After I installed it (version 3.5 from NSW 2004), I got a Blue Screen of Death with the error message DRIVER_IRQL_NOT_LESS_OR_EQUAL and I had to restore the  whole drive. It happened again and corrupted the MBR so I had to request a restore disk from Dell. I have NEVER had a problem installing this program on Dell systems before (I've done it over a dozen times). Is it peculiar to the Inspiron 9300? Does it have to do with the diagnostic partition that Dell puts on the hard drive? Does that have to be removed to make the program work? Any answers (especially from Dell) would be greatly appreciated. I cannot conceive of working on my computer (from which I make my living) without Go Back. Help!!!!

What is the MBR?  When you had to completely restore your 9300, I take it you had to call Dell and ask them to send the proper disks.  I did not have all disks I needed either when I had to restore my 9300- in fact I still cannot get them to send me a copy of the Resource disk.  I would love to get rid of Dell's "image" on my hard drive and just use Go Back because when I needed the reimage it did not work as it is supposed to.  According to Dell, all my problems occurred when I installed an Epson RX620 printer.  If Dell had a printer with the same options available as the Epson, I would have purchased a Dell printer.  The only thing I can suggest is to contact Symantec and see if they have record of similar problems.  I've been in contact with Symantec for problems installing Ghost 9.0 which also came with NSW Premier 2005.  I will be calling them myself for the Go Back issues.