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TAUNTON

updated

19 years ago

T

TAUNTON

22 Posts

0

5026

February 16th, 2008 01:00

outlook express 6.0

 I cannot get into my e-mail account.  All of a sudden it is asking me for my password.  When I type it in, it says it is not correct.  I cannot remove or change my account if it won't accept my password.  Any ideas anyone?  Thanks for your time.

  • 199

    0

    Posted February 16th, 2008 02:00

    Is there more than one user? if so, are you logged in under the correct username in the computer?

     

    Outlook Express also has identities, did someone switch your identity in outlook express?

  • 199

    0

    Posted February 16th, 2008 02:00

    PS.. is it asking you for the password you use with your ISP?  (You can contact the ISP about changing/resetting it)

     

    Or did you password your outlook express to keep others out?

     


    BtH

  • Dr. Lawrence Ho

    2 Intern

    2014 Posts

    199

    0

    Posted February 18th, 2008 19:00

    TAUNTON, Open Outlook Express, Tool, Accounts and you will see a menu that allows you to deleat your account.  Remove the account and close OLXPRS.  Reopen and go back to accounts and reenter your account.  It will probably work now.