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dwb122902

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20 years ago

D

dwb122902

2 Posts

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3679

September 12th, 2006 15:00

printer port

i'm trying to re-install a printer but keep getting an error message.  it says the specified port is unknown.  what  do i do now?
  • fireberd

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    Posted September 12th, 2006 18:00

    What Model PC, What Operating System, what type of printer port? USB or Parallel?

    More than "it doesn't work" is needed for someone to assist you.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • dwb122902

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    Posted September 12th, 2006 18:00

    dell dimension 2300

    windows xp 2002

    usb ( lpt1 ) port

     

  • fireberd

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    Posted September 12th, 2006 21:00

    You may want to do a System Restore, back to a point PRIOR to first attempting to install the printer.

    Then, run the printer's install program, but DO NOT connect the printer to the PC until the install program tells you. If you connect it first Windows will either install wrong drivers or the install will fail.

    See if that gets you going.

    BTW, what model printer is this?
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application