I am trying to use Skype. I can see and hear my friend, but she can not see or hear me. Initially both computers worked properly. According to Skype my volume control is muted. Following instructions, I have clicked on the control panel -> volume and audio and then was referred to the add/remove program to add the file sndvol.exe. Then windows says it can not execute sndvol.32. I followed the instructions to connect to microsoft support for help. Microsoft wants to charge me $54.00 dollars to correct the missing or damaged file. Microsoft said that I could have this problem corrected free by Dell. Please help me correct this problem.
bacillus
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Posted June 29th, 2008 19:00