UNSOLVED
SVCHOST.EXE at 50% (slows computer)
I am working with Microsoft on this issue because when I disable the Windows/ Microsoft Auto Updates the problem goes away. If I turn it back on then
SVCHOST.EXE show
50% or more and the notebook gets really slow.
Does anyone else have any other suggestions? this problem is really fustrating and it seems only to happen to Dell systems. I have other computers without this issue.
I have a new D620 Lat with Core Duo. It is pretty fast but when you check for Windows updates or turn Auto updates it brings the CPU to it's knees.
I called Tech support and I drew a good one! I am dripping with sarcasm of course. I knew I was in trouble when I had to tell her 10 times what my email address was. She was worthless and asked me to reinstall windows. Someone in the forum already did that to no avail.
Fabio
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Posted October 27th, 2006 00:00
I responded to your other post.
Ron
640
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Posted October 27th, 2006 08:00
What anti-virus software are you using. I know with Nod32 if you go to Microsoft Update or Office update it will be very slow and use 100% CPU. You have to disable your anti-virus and then install the updates. Once the updates are installed you can re-enable your anti-virus software.640
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Posted October 27th, 2006 21:00
Interesting - because I use NOD32 exclusively on all my installations. I only have one notebook with this problem. As soon as I get back from travel I will try dissabling NOD32 and report.Fabio640
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Posted October 31st, 2006 15:00
I disabled NOD32 and it made no difference at all. It took me over 10 minutes for Microsoft Autoupdate to complete. :(Fabio640
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Posted October 31st, 2006 15:00
Fabio,
It takes me around 5-10 min to get the updater to run completely using dial-up connection, so are you sure you have a real problem? Are you using dial-up or broadband?
Ron
640
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Posted October 31st, 2006 19:00
Ron,I am using broadband. Worst case, while checking Microsoft Updates, which covers office, it takes me under one minute to check using my Dell desktop. 10 minutes is a dramatic difference. What has me and microsoft stumped is that I purchased two D620 and only one has this problem. I just do not not want to reinstall the OS on a brand new system.Fabio640
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Posted October 31st, 2006 22:00
You could use PC Restore to reset the system to exactly the way Dell shipped it. All personal files, any software you installed, and all XP updates will be lost so be sure to back up your files onto CD first. After PC Restore, get antiviral and firewall running then go directly to MS update site to download all the updates again. Don't surf or read email until the updates are installed.
To access PC Restore, press Ctrl-F11 before XP starts to load.
Ron
640
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Posted November 16th, 2006 20:00
I followed Ron's advice to restore. Ctrl F11 was not available on this computer. It was still under warranty so I called Dell. After some head scratching we abandoned the Ctrl F11 process and opted for a fresh install.
I wiped the HD clean and loaded re-loaded Windows. After updating all of the drivers in the sequence prescribed by Dell and updating to the latest Microsoft patches the system worked as expected. I tried Microsoft updates several times before I installed any user programs. It all seems to work fine so I installed Office 2003, NOD32, and Windows Defender.
I ran Auto Update watching for SVCHOST.EXE to make sure there were no issues. After the Office 2003 install the time to check for updates increases, but while it is checking you can do other tasks. Before the fresh install the mouse would drag and the start menu would not pop open, etc. The system just would seem sluggish in general, but so far after the install I have used it for about a week with no issues to report.
Moral of the story: When all else fails do a fresh install.
Fabio
fudgieguys
1308 Posts
640
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Posted October 26th, 2006 05:00
http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=190093&c=us&l=en&cs=19&s=dhs
Check this forum above.
FYI I agree with not reinstall until last resort. Could try a pc restore to a previous date prior to this issue. I don't know, but are you running Windows Defender? I have seen similar processes run high because of it.