You can download FREE Microsoft program called TweakUI for XP+ SP1 from;
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp
Use "Logon" > "Unread Mail"  , "Apply setting to all users"
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If you use Dial-up the option to Hold the Internet connection is also useful when you re-start Windows (ie: Log OFF then Log ON) or Switch Users
Also useful when Windows freezes or you need to re-start Windows after a program is installed.

Select "Logon" , tick "Keep RAS connections after you logoff"
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You can also add this by using Registry Editor
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
use Edit, New > String Value & enter text   KeepRasConnections

KeepRasConnections   1
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Unfortunately the TweakUI does not work. Tried all kinds of combinations. Thanks anyway. As far as the registry edit, is it "regen"...it's been a while

Do you mean you can't Install TweakUI or the "Unread Mail" settings "Show unread mail on Welcome screen"
"Abandoned after" x days  & "Apply setting to all users"  didn't work. ?
If you logon to account that doesn't show any "Unread Mail" & use Registry Editor to navigate to HKEY
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail
it will show the account below HKEY which is being checked.
To use Registry Editor press Windows+R keys together then type
regedit    click OK or press Enter key.
If you don't want to navigate to HKEY click on "Edit" > "Find..."  & type   unreadmail
then with "Look at"  , "Keys" box ticked , click "Find Next"
if it doesn't stop at the HKEY above press F3 to continue Find Next.

You do the same for account account that works & see if it OE account or a Hotmail account as I think its Hotmail.set by NET Passport. ?

Do you mean you can't Install TweakUI or the "Unread Mail" settings "Show unread mail on Welcome screen"

I installed TUI and did reset as you suggested. It still does not show unread messages. NO matter how I change.

 

If you logon to account that doesn't show any "Unread Mail" & use Registry Editor to navigate to HKEY
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail
it will show the account below HKEY which is being checked.
To use Registry Editor press Windows+R keys together then type
regedit    click OK or press Enter key.
If you don't want to navigate to HKEY click on "Edit" > "Find..."  & type   unreadmail
then with "Look at"  , "Keys" box ticked , click "Find Next"
if it doesn't stop at the HKEY above press F3 to continue "Find Next"

---

OK what does the HKEY show for account being checked that doesn't work & what does your working account show as being checked. ?

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail

double click on above HKEY & the account being checked in any , will show below HKEY.

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If you use "Control Panel" > "User Accounts"  then click on account , then select "Manage my network passwords" it will again show the account Email address used.

Message Edited by gryjhnhpe on 12-06-2003 01:03 PM

Thanks for all the help. I will try your suggestion later today. However, this TweakUI exe. Is this Microsoft's? When I try to uninstall it says that malicious script has been found. The error message directs me to abandon the uninstall.

In TweakUI, repair, in the dropdown box select repair unread mail count; don't know, but it might help.

TweakUI is MS. I would ignore the script warning, probably from your AV.

Unfortunately, when I enter the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Unreademail, I get only the following file:

Name: (Default), File Type: - REG_SZ, Data: Not set

It appears to be empty. When double clicking, the message shows Edit String window with Value Name and Value Data. The latter can be typed in.

Then it isn't checking any Email account for that user Logon
If you Logon with the working account that gets checked it will show the Email accounts that is being checked below HKEY
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail

Mine shows the Email address I used to setup NET Passport.

Message Edited by gryjhnhpe on 12-07-2003 01:50 PM