Both my wife and I have Dell desktops. Ever since the Win 10 upgrade, we've lost use of the DVD play & record functions.
I have tried rolling back the drivers (can't select "roll back drivers"). I've uninstalled the CD/DVD player and rebooted the computer. I've tried all the "regedit" suggestions. All to no avail.
The CD player works perfectly, playing and recording. In File Explorer, in My Computer, the DVD drive does not appear. It appears in Device Manager and has no yellow exclamation mark. When I attempt to update drivers, Win says drivers installed are the best.
The drive is a TSST Corp DVD+- RW SH-216CB.
I'm sure I'm not the only person with this issue, but I could not locate any thread about it.
Windows 10 has no native DVD software - and any software package you may have used with an earlier version of Windows will need to be replaced or upgraded to run under Windows 10.
For playback, you may be able to use Videolan's VLC player, which is free -- for recording though, you'll need to look at buying a more fully featured DVD recording suite such as the one published by Cyberlink.
I guess because it has Media Center, it can still play CD's.
I downloaded and installed VLC. I clicked Media, Open Disc and received a message "Your input can't be opened", VLC is unable to open the MRL DVD:///E:. Check log for details". So, that didn't help at all and where's this "log" it referred to?
I tried both a recordable DVD (with pictures on it, of course) and a DVD movie with the same results.
ejn63
12 Elder
•
31775 Posts
•
156064 Points
1085
0
Posted May 29th, 2018 17:00
Windows 10 has no native DVD software - and any software package you may have used with an earlier version of Windows will need to be replaced or upgraded to run under Windows 10.
For playback, you may be able to use Videolan's VLC player, which is free -- for recording though, you'll need to look at buying a more fully featured DVD recording suite such as the one published by Cyberlink.