Announcement Banner
UNSOLVED

grimalkin

updated

19 years ago

G

grimalkin

11 Posts

0

12231

March 15th, 2008 22:00

Windows Firewall settings cannot be displayed because the associated service is not running

I have another thread going regarding a fouled up Event Log, which has not been resolved, and it may be part of this problem.  The Windows firewall will not open or run nor has TeaTimer been bugging me.  I'm sure something is wrong in the registry, but I am technically challenged and would never attempt to modify or repair my registry without help and supervision.  Another forum suggested I view Microsoft's Tech bulletin, which referred one to a lengthy and frightening article on WMI (?), but cautioned that you should not try this stunt at home, unless you are an IT professional.  Please help.  If a registry repair program is required due to my lack of skill, which would you suggest?

 

Thanks. 

  • grimalkin

    11 Posts

    314

    0

    Posted March 15th, 2008 22:00

    Forgot my specs:  Dimension 8300, Windows XP SP 2. 
  • jackshack

    6447 Posts

    314

    0

    Posted March 16th, 2008 00:00

    Last time this happened to me the Network Connections service was not running.  Try to do it the easy way first.  Click Start, Control Panel, Performance and Maintenance, Administrative Tools, Services.  Look for Network Connections; first, note whether or not this item is present.  On my problem this was completely missing.  If it is present, note its status.  It should say "Started".  If it says anything else, double click the line to bring up the properties.  In the middle of the box you should have a field labeled Startup Type.  Use the menu to put "Automatic" in the field, Apply if the box is available, and then OK out of the function.

     

    If Network Connections is present and started your trouble is different from mine but possibly related.  If it is totally missing the only fix I know of is a direct registry change.

     

  • jmwills

    2 Intern

    •

    11984 Posts

    314

    0

    Posted March 16th, 2008 13:00

    Just check the Firewall service to see if it set to Auotmatic.  If not, then you either had another Firewall program running at some time or some spyware has turned it off.
  • grimalkin

    11 Posts

    314

    0

    Posted March 16th, 2008 22:00

    Thanks, guys.  I checked, and Network Connections was started but set to manual (I changed to automatic).  I also tried to start the Firewall from there (it shows disabled), and I got this message:

     

    "Could not start the Windows Firewall/Internet Connectiion Sharing (ICS) servie on Local Computer.  Error 1068:  The dependency service or group failed to start."  

     

  • grimalkin

    11 Posts

    314

    0

    Posted March 16th, 2008 23:00

    Thank you, Jack.  I'll follow Microsoft's instructions.  I've also resorted to the HijackThis forum, so perhaps they can help me. 
  • jackshack

    6447 Posts

    314

    0

    Posted March 16th, 2008 23:00

    You're problem is not the same as mine, regrettably.  Microsoft has a list of other things to check on this error here.  If you already have a connection set up you shouldn't need to perform the step regarding using the Connection Wizard, but on the other hand, the Wizard may be the only process you can use to get your connection back.