Hi pova, This is what I understand, you are able to connect to your pc from your friend's phone, and not your phone.
Can you see your network settings? Is it the same as your friend's device?

Wyse PocketCloud Team

When I am in pocketcloud and go to "settings" it shows that I am logged in but no computers are listed and it still brings me the sign in page. When I try signing in again it just keeps saying " logging in" like it can't find a compute to connect to. If I log out and sign in using my employee's user name and password I have no trouble connecting to his computer. This is why I am convinced it is something on my computer and not my droid devices. As for manually connecting, I don't know how to do that or what that means.

I use the same login in info on the companion software and my devices. The companion software says I am logged in.

Povo, Have you logged in into your desktop companion using the same gmail address? Can you login to your desktop-check the status of companion software?

Wyse PocketCloud Team

I am also having trouble connecting. i have downloaded the PC app and the Android app but its not making a connection

Is your connection grayed out or active on the device?
Can you do a manual connection to the same computer?

Wyse PocketCloud Team

That's not it. We can both get onto his computer from our phones but can't get onto my computer.