UNSOLVED
R
repmeer2015
3 Posts
0
5535
June 19th, 2015 05:00
Mouse unreponsive
Mouse unreponsive
We have an issue with Wyse ThinOS 8.0.0.37
Recently we move to Windows 2008 R2 with Xenapp 6.5 and RES Workspace Manager 2012.
We have upgraded our terminals V10L, R10L to version 8.0.0.37 and place some new wyse D10D terminals with the same version of ThinOS
The users on those terminal experience mouse inresponsiveness. They sometimes have to click 2 or 3 times on their mousebutton before it reacts. The problem is that is not reproducible. It happens randomly as it seems right now.
Has anyone experienced this issue?
anatoly.strashn
1 Message
951
0
Posted June 19th, 2015 05:00
We have the similar issue with keybord on our WYSE T10 with ThinOS 8.0.0.37. We had opened the case with number 2801288.
The issue starts occur after update thin os from 7.1_207 to ThinOS 8.0.0.37repmeer2015
3 Posts
951
0
Posted June 19th, 2015 06:00
We had also opened a supportcase and wyse provided us with a demo firmware which solved the problem.
mroring
2 Posts
951
0
Posted June 19th, 2015 05:00
We are experiencing the same issue with mouse unresponsiveness on our T10 clients with ThinOS 8.0.0.37. Any update on this issue?