UNSOLVED
WB
wes.baker-2015
1 Message
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13492
June 10th, 2015 06:00
SOLVED - V10L, Multi-Display not functioning after session unlock
SOLVED - V10L, Multi-Display not functioning after session unlock
We are currently attempting to roll out multi-display to a few of our users here on Wyse V10L thin clients. When a user session is started, the multi-display is functioning correctly. All apps can be maximized in either monitor and moved about as necessary. The problem we are experiencing is when a user session times out and locks or when a user locks their session manually. After unlocking the session, all applications are on the primary monitor and none will move past half-way over onto the other display. When trying to maximize onto the secondary display, the application will jump to the primary display and squeeze up into just the applications top bar with the program title & min/max/exit buttons.
We are using TCX Multi-Display: 4.0.1.21 and Wyse V10L's with firmware versions: 7.0.0_30 & 6.5.0_30.
Any ideas?
1583
0
Posted June 16th, 2015 06:00
Known issue with current TCX.
According to Wyse support this is a known issue with TCX. The next hotfix version is due to address this issue.
Release date is not yet known.1583
0
Posted June 16th, 2015 06:00
We are having the same issues using TCX Multi-Display: 4.0.1.21 and Wyse V10L's with firmware version 7.0.0_30 TCX is running in a VMware View Win XP SP3 environment. If anyone else has a "magic bullet" please share.
1583
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Posted June 16th, 2015 06:00
This issue has been solved in the latest TCX build above 5.0.0.13
1583
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Posted June 16th, 2015 06:00
Has there been any update on this issue? I actually just updated to the newest available TXC version and am experiencing the same issue.
1583
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Posted June 16th, 2015 06:00
Id suggest going Wyse P20 PCOIP for your dual display users, TCX multidisplay is a nightmare ... its not true dual display , it uses MS Spanning mode and basically allows you to control the
second monitor via software, nothing but headaches
edlindo
2 Posts
1583
0
Posted June 16th, 2015 06:00
We are also having the same issue. TCX Multi-Display: 4.0.1.21 and Wyse V10L's with firmware version 7.0.0_30 TCX and 7.0.0_34. I have a support request at Wyse for this.