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ZeroZero009
1 Rookie
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1 Message
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8371
June 27th, 2019 15:00
XPS 8910, blinking orange light?
My friend has a problem with his motherboard where his power button would keep on blinking orange and never turn on. The power supply seems to be working fine as the LED lights up as green. The orange light blinks in a pattern of 3 (pauses) then 6 (pauses) and then repeats. Need help on fixing this problem and actually making it turn on... thanks.
7817
0
Posted June 28th, 2019 11:00
When was last time the motherboard battery was replaced? I'd do that before going any further, if nothing more than to rule the battery out.
- Power off, unplug
- Press/hold power button for ~15 sec
- Open case and remove motherboard battery (Check Service Manual for details)
- Press/hold power button for ~30 sec
- Install fresh CR2032 3-volt coin cell battery (~$2)
- Close up and connect mouse, monitor and keyboard
- Reboot, and if you're lucky...
speedstep
11 Legend
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46969 Posts
7829
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Posted June 28th, 2019 08:00
Green LED on back IS NOT GOOD POWER SUPPLY indicator.
It simply means 120v is available.
The Blink pattern indicates specific hardware failure.
You tried to flash bios with malware or antivirus software and you borked the board. its now dead.
https://www.dell.com/support/article/us/en/04/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en
Dell has stopped using every beep code - except for the Memory Failure code (1,3,2 or 1 beep, then 3 beeps, then 2 beeps).
Number of LED flashes Problem description
1 System board: BIOS and ROM failure
2 No memory or RAM detected
3 System board or chipset error
4 Memory or RAM failure
5 CMOS battery failure
6 Video card or chip failure
7 CPU failure
3,6 Recovery image not found
3,7 Recovery image found but invalid
https://www.dell.com/support/manuals/us/en/04/xps-8910-desktop/xps-8910-desktop_servicemanual/before-working-inside-your-computer?guid=guid-5d3b1051-9384-409a-8d5b-9b53bd496de8&lang=en-us