UNSOLVED

Alienekoo

updated

8 years ago

Closed

A

Alienekoo

6 Posts

0

916

August 5th, 2018 18:00

Payment processing issue

Greetings

I have ordered Dell xps 15 new model from the dell site yesterday. But after the payment I got a mail saying that they are unable to process my payment for the order using the provided payment method. 

Visa Debit card has been used for the payment. The shipping address is different from the Billing address. 

Billing address =  Debit card's owner address in Arizona

Shipping address is of Maryland. Is this the reason why they gotta authorize the order again?

 

  • 351

    0

    Posted November 30th, 2019 16:00

    Hello, I have been having the same issue. I know this is late, but did you ever get your issue resolved?