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chasnev

updated

5 years ago

C

chasnev

1 Message

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256

April 22nd, 2021 13:00

Test Mode Appearing

I cannot figure out the solution to getting rid of this.  This is a pretty new computer and I am bummed out.

  • ejn63

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    Posted April 22nd, 2021 13:00

    Test mode means the system does not have a valid Windows license.

    Dell systems that ship from Dell with Windows (bear in mind that's not all systems -- there are markets where Windows is an option, not standard -- and some systems ship with Linux) have a license key embedded into the system board.

    If the system was purchased other than from Dell directly, contact your seller for an explanation.  If the purchase was made with Windows explicitly included, have them provide you a license key or return the system for a refund.