I have a Dell Inspiron 15 3530, and Support Assist automatically installed the Dell Optimizer application. After that, my MyDell app crashed, and I had to uninstall it because it stopped working once Dell Optimizer was installed. When I opened the new Dell optimizer app, it had almost nothing in it, no real features at all. It only shows seven basic options and most of the are shortcuts

About Device - Clicking this just opens the windows Settings /system/about details.
Get Support -This simply launches Support Assist. My question is “why would someone open the Dell Optimizer app just to open Support Assist? “They can directly open Support Assist themselves. The old MyDell app also had this option, but at least it had many more features. This new app only provides shortcuts to make it feel feature rich but instead its opposite.
Display - No issues here, it shows the same options that were available in the old MyDell app.
Power and Battery - This is where things get confusing. Earlier, there were options like Fast Charging, Standard Charging, plugged in charging and Custom Charging (where you could set a charge limit). Now there is only Dynamic Charging, and God knows what it does and its not useful to me, I used to put it in custom charging and limit it to 80
Purchased Apps - It now shows nothing. In the previous MyDell app, it used to display Microsoft Office
Power and Battery (Learn More) - This opens the same Power and Battery menu mentioned in point 4. Why is this duplicated? It seems like the app has fewer features, so they added shortcuts to make it look like it has more content.
Display (Learn More) - This also opens the same Display menu from point 3.

Previously, the My Dell app included an Audio section with equalizer controls and other useful sound settings. It also provided genuinely helpful options such as standard charging, plugged in charging, fast charging, custom charging which is the most useful one. These have now disappeared .

Well, I can uninstall Dell Optimizer and reinstall the old My Dell app, my main concern is why Dell replaced a fully featured app with one that offers fewer practical functions. Many of the features shown in Dell Optimizer already exist in Windows settings, so its purpose isn’t very clear.

I’d like to know whether Dell is still actively developing Dell Optimizer and if they plan to restore these features in future updates. I’m worried because I’m planning to buy a new Dell laptop, and it appears that new models only come with Dell Optimizer, as confirmed on the driver download page.

I contacted the dell customer care and it was not helpful as they were only focused on hardware not software and they say its an upgrade over my dell app lol!!. Anyway, I hope they add these useful features to the new Dell Optimizer app, otherwise, the app doesn’t really serve a purpose.

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