Hi All.

SRM 5.0.0. HITACHI VSP ARRAY discovered with REST API via single collector instance(Note no multiple instances or multiple collectors involved - which are known to cause issues).
But Load Balancer on Collector Host(Hitachi Collect) is giving multiple 'Dropping' errors like:
AbstractDecisionTree::dispatchValue(): Missing required balancing property device for value HDS-REST-Collector74XXXXLUN00:02:BARequests... dropping!
WARNING -- -- AbstractDecisionTree::dispatchValue(): Missing required balancing property device for value HDS-REST-Collector74XXXXLUN00:02:BALatency... dropping!
WARNING -- -- AbstractDecisionTree::dispatchValue(): Missing required balancing property device for value HDS-REST-Collector74XXXXLUN00:02:BAReadLatency... dropping!

- There are no errors in Hitachi-device-manager-collector Logs. Totally clean logs.
- As a try (KB Article: 000030933)Performance Polling period in Solution Pack (Device Manager Collect) increased to 60 minutes. No luck. Still dropping.
- Thought about KB Article: 000199345, but no idea which file to modify. May be not applicable.
- Could it be: KB: 000173587: The Load Balancer Connector (LBC) fails to recover after it goes into failover mode. But how to confirm this.
- Found exactly matchig KB:000059671 - Performance data missing for Hitachi arrays. But that KB has LUN IDs seems changing. In our case the LUN00:02 remains same. Deos this means only one LUN is affected. Others will be fine.

- Also, this point has been taken care already: Cross-Reference Array Serial Number: Cross-reference the array serial number with data from capacity collection to add the necessary device property to the collected performance data. Avoid Separate Collection Instances or Hosts: We have Single Collector instance.
- When we restart the Load-Balancer Service, these 'Dropping' errors goes away. But then seen again after 15-20 minutes.

Please advise if anyone has some tips or pointers regarding this.

Thanks.

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