Alienware Headphone ear cushions warranty?

Question

Hi I have had my headset for 1 year and change and noticed the headset ear cushions sponge started to fall out I was wondering if the warranty would cover this? I have the dell order number and date if needed?

DELL-Chris M · Answer

No. The ear cushions are not covered under the warranty. Ear cushions fall under the wear and tear policy. We offer some replacements for purchase. Like these =

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