basti84's Posts

basti84's Posts

Hi team, have a question to deferred service. A customer of mine is using the command " symdisk –sid <SID> list –failed" to determine failed drives within EMC Symmterix systems. Any failed dri... See more...
Hi team, have a question to deferred service. A customer of mine is using the command " symdisk –sid <SID> list –failed" to determine failed drives within EMC Symmterix systems. Any failed drive causes then the monitoring software to flag the system as unhealthy. Now, this works well for systems with deferred service disabled. Is there anything equivalent for VMAX systems with deferred service enabled, like a command ignoring failed drives covered by deferred service but reporting failed drives with no coverage. Or any further reporting that the system needs attention because a critical number of drive failures is reached. Looking forward to your feedback! basti
Hi Expert team, Customer Atos is asking when and how EMC support is using the alternate contact in a Service Request. Is there a general rule support resources are reaching out to custo... See more...
Hi Expert team, Customer Atos is asking when and how EMC support is using the alternate contact in a Service Request. Is there a general rule support resources are reaching out to customers?