Hello,

Following my order of a G15 Laptop, I received the following email. (See screenshot below)

The offer of the computer is in the Private framework and therefore should not be submitted in the Professional framework. (PRO EMAIL Lapsed)

Then I don't have FIXE.

This message is addressed to the Moderator:

1) Could you validate my order. (If need my intervention for action, I will gladly do it)

2) Review your sales procedures because the landline number or EMAIL PRO especially in the Personal Framework (So NOT PRO), is to be reviewed. (Incident ticket opened to the SUPPORT )

3) It would be logical for the sample to be taken when the order is validated and not before. (His obligation to make a request for reimbursement, long live the old Technological ...)

Thanks in advance,

Cordially .

Accessoires

Ressources de support Dell

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