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themugen

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January 30th, 2021 17:00

Pricing / Order question

Not sure if this is a mistake or if I'm simply not understanding.  Can find no info anywhere.  I have ordered - its confirmed but not yet in production or shipped - and Alienware R10.  It says:

 

  ITEM DESCRIPTION ITEM NUMBER QUANTITY UNIT PRICE TOTAL PRICE
  Alienware Aurora R10 210-AYMB 1 $2167.74 $2167.74
Sub Total
$2479.38
Shipping/Handling
$0.00
Estimated Tax
$144.78
Order Total
$2624.16

 

How does it go from 2167.74 to 2624.16?  What is this subtotal?  I'm just confused and if anyone can help clarify this for me I'd appreciate it.

 

 

  • T

    themugen

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    4 Posts

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    Posted January 31st, 2021 06:00

    Nevermind.  I figured it out.  The subtotal is the lower price plus 

    Onsite/In-Home Service After Remote Diagnosis, 1 Year
     
    16GB HyperX(TM) FURY DDR4 XMP at 3200MHz; up to 128GB (additional memory sold separately)

     

    When I added the shown prices for these the numbers matched perfectly. A bit confusing, but all is

  • R

    r72019

    8 Professor

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    5344 Posts

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    Posted January 30th, 2021 18:00

    You would have to ask Dell about that, this is a community forum. 

    But one thought, did you order something extra like premium support or an extended warranty with it?

  • T

    themugen

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    Posted January 31st, 2021 06:00

    When I customized the pc before ordering that wasn't an option, unfortunately.  Just double checked to see if I overlooked anything. 

  • M

    markburv

    2 Intern

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    569 Posts

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    Posted January 31st, 2021 06:00

    @themugen Make sure you choose DUAL channel Ram 

  • T

    themugen

    1 Rookie

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    Posted January 31st, 2021 06:00

    Thank you.  I don't think I ordered any special warranty or care...I'm not seeing that listed in the breakdown.  I've inquired with Dell so I'll see what they say.  For what I ordered the pricing seems right, though.

  • W

    WeTheRaptors

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    1954

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    Posted November 20th, 2021 11:00

    So, were you charged the order total or the unit price plus tax? I'm having the same issue and cant figure it out.

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