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OverCloudz
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January 20th, 2021 23:00
15 R3, 2 red 3 blue blinking code, problem, #3
I have the same problem for over 1 year. Sent it 5 times to repair it to local shops (not dell shops) and none of them understand what is going on. I'm not even a gamer and I bought this expensive gamer alienware laptop thinking it would be the top of the line of laptops without issues, oh boy I was wrong. My laptop randomly works again once in a while, no more 2 red + 3 blue for some weeks and then boom again, it starts. Now it's been 1 month and it doesn't seem to work again this time. I bought a macbook pro and just wanna throw this alienware away.
crimsom
9 Technologist
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6114 Posts
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Posted January 21st, 2021 03:00
Hi @OverCloudz welcome to this user to user forum. Agree with your assessment that Dell computers have very poor quality control, and having a warranty gets nothing fixed.
Our new 17 R5 MLK refresh is still under first year RTB warranty and has many out-of-the-box faults. Sent for warranty repair, but was returned with no faults repaired. Our expensive laptop just functions as a normal very basic 10 year old laptop, all gaming functions and lights do not work. Very disappointed.
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