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mikenovember

updated

6 years ago

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11391

May 27th, 2020 03:00

15 R4, battery swollen, bulging

All of a sudden today after 1 year and some month of having the laptop, the body cracked open by the pressure of a defective swollen battery. I think this is  dangerous as the slightest damage to the swollen battery can allow oxygen to get into the lithium battery. The  plastic cracked due to the pressure which shows the power involved here. I spend some money for this device and have a hard time to understand why Dell uses components or does not do enough quality checks to save the health of  their customers. I hope Dell finds a satisfactory way to deal with this issue. Obviously, more customers of Dell have similar cases to report.

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