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Zenexis

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Zenexis

2 Posts

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1707

September 7th, 2018 06:00

Alienware settings are not applied on games

Do i need to run the game every time through Alienware Command Center's Library for the profile to work? When i double click the icon on desktop, it runs the game but the settings don't change. They remain the same as configured for "Active System Settings". Do i have to open the game every time through library to enable my configs? Because this will cause an issue if i need to use Tobii as it requires me to open the game through Tobii hub, so i'm guessing Alienware settings won't be applied.

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  • Alienware - Rodrigo

    9 Technologist

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    Posted September 10th, 2018 18:00

    Hi, 

    Just to confirm, does this happen with all of the games that you apply these settings for? 

  • Zenexis

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    Posted September 10th, 2018 20:00

    I just received a mail from support and they said that the game is needed to run from alienware library to apply settings. If I run it from icon, it'll run the game but won't apply settings.

  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

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    Posted September 12th, 2018 18:00

    Hi,

    Thank you for your confirming this. Let us know if there is anything else that we can help you with.