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h1ro

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7 years ago

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h1ro

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October 24th, 2019 21:00

Revision number?

Hello, I bought an older used alienware laptop and the battery is bad, I bought a replacement on amazon but it was the wrong one, or they sent the wrong one. Can anybody tell me if I have an  R1,R2,R3, or R4? Here is a link to the laptop and the service tag:   if you click view system configuration you can see what type of processor I have, I have read that you can identify the revision from the CPU. Any help would be appreciated, thank you.

  • JOcean

    11 Legend

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    Posted October 25th, 2019 05:00

    This link to the Dell support page will explain how to find the exact model number. Never post the service tag number in the forum as this may compromise your safety and security.

    https://www.dell.com/support/article/us/en/19/sln298441/how-to-find-the-product-model-of-your-dell-computer?lang=en

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • DELL-Chris M

    Community Manager

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    Posted October 25th, 2019 07:00

    h1ro,

    The Alienware 14 R1 only had one validated Dell battery =
    8X70T Sanyo, 69WHR, 6 cell


    DELL-Chris M (old account)

    #IWork4Dell