i can't even get to that link, keeps prompting me for my powerlink login. Must be super secret article

Yup.. I also get Primus self-service page... and search for emc126086 from PL gives same link. You may wish to report it in PL forum as article itself is in Approved state so I see no reason why mortals like us should not see it.

It looks as whole http://knowledgebase.emc.com is not accessible using my account. Article itself is dated January 20, 2006 while page lists copyright back to 2005

The link that you are trying to use is invalid. It displays after you have set a ¿favorite¿ to a specific solution in the knowledgebase. However, the link by itself will not open a solution and instead will generate a pop-up a box.

The solution (emc126086) is customer-viewable and can be opened from Powerlink by its ID number. The solution originally stated that a patch was available to fix the problem, but that patch should have been included in the most recent Off-array UI software (6.19.5.0.0 ) released last month (April, 2007).

I believe you are referencing Primus emc126086 which is about setting the LAN speed/duplex setting of a CX-series array.

The array is set to auto negotiate speed and duplex of the ethernet management ports. If your network switch is hard coded to 100 Full Duplex it will not advertise it's settings to the CX-series. The CX-series will be forced to select 100 Half Duplex which will create receive errors on your switch. If your network switch is set to autonegotiate, the CX-series will get the advertised settings from the network switch and set itself to match.

There is a patch that can be NDU'ed into a CX-series machine but this is only available to EMC personnel and partners. The patch will hard code the CX-series management ports to 100 Full Duplex so your network switch will have to be set the same way. Your array must be running Flare Release 16 or above before this can be loaded and if you ever decide to upgrade your hardware, this patch must first be removed. In both case, you must contact EMC technical support to get the patch or get it removed.

Matt,
The patch referred to in the article is a Release 19 patch. Release 19 doesn't support a CX3-20. Off Array needs to be at or above the level of FLARE on the target array. CX3-20's are supported by Release 22 and 24. Recommend you run Off Array UI Release 24.
Regards

NAT routers use an internal routing table to respond to requests.  So the response addess is usually the address of the NAT router,

not the address of the system you are requesting information from.  For example, if you send a navicli command from 192.168.20.20 to

10.20.20.76, the reply would come from 192.168.20.1, the address of the NAT router.  The way to confirm this is to start naviagent

in debug mode.  See Primus emc20269 to start naviagent in this mode.