Ordered my laptop on Aug 24th, the delivery date keeps changing, Sept 2nd, 7th, and now 20th! Is this a joke or what? I have work to do and zero ownership from Dell except we apologize for the inconvenience. Why this is not disclosed on the website when ordering a product? If i knew the laptop would take this long to be delivered, I would have gone to BestBuy and buy one there and then rather than using your website. I am sure I am not going to get it even on the 20th which is just 3 days away! I need this to be escalated and resolved!