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saikrishna1406

updated

13 years ago

0

6496

November 25th, 2013 14:00

Hard Drive issues

My Laptop has a WD Hard Drive which has some issues.It failed following two tests on diagnostics

1)Targeted Read test-WHD16-B22

2)SMART Short Self test-WHD20-7HT

Does formatting the hard drive helps?I am out of warranty since 3 years and only last year i have replaced the hard drive.I can not understand why my hard drives are getting bad over and again.

I had one more message when i performed diagnostics online.Let me know what should be done.

Your hard drive may be experiencing a hardware fault or may have a configuration issues.

  • If the system is still under warranty and you are unable to resolve the issue, please contact Dell Technical Support for additional assistance.
  • zbestwun2001

    4 Apprentice

    •

    8831 Posts

    114

    0

    Posted November 25th, 2013 15:00

    Please repost your question here, We cannot offer tech support in the CC forum.

    Thanks,

    Zb1