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Inspiron 2 in 1

updated

5 years ago

I2

Inspiron 2 in 1

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March 16th, 2022 09:00

Order cancellation

Hello, I am trying to buy a laptop but without clear explanation my order got canceled!

So as it was stated in my email, I reordered but got canceled again.

please provide complete explanation on the reason of cancellation.

  • ejn63

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    Posted March 16th, 2022 10:00

    You'll need to call to find out -- could be a failed payment or verification issue where the shipping and billing addresses don't match, trying to order internationally out of country -- there is a host of possibilities.

    You might also want to check with your financial institution to see what they know.

     

  • Inspiron 2 in 1

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    Posted March 16th, 2022 10:00

    The problem is that I ordered a laptop and a bag for laptop at the same time!

    The bag is delivered in a short time. But they canceled the laptop. And I bought from Dell Norway, which is where I live.

  • ejn63

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    Posted March 18th, 2022 07:00

    You'll need to call Dell to find out, but if it's the current generation system, it is very likely end of life and soon to be replaced by one with a 12th generation CPU.