
Solved!
Go to SolutionClosed
Scam call
Received a call from 512-723-0000 caller ID said Dell computers. I normally would not answer but just yesterday I got a fraud alert on one of my credit cards. There were a couple of charges over $1000 each that I did not make..one to dell. The caller said they had received a replacement order that was sent back and wanted me to confirm address to send invoice. I said I didn’t place any replacement order.. he went through he spill again.. I said I didn’t place any orders an was not giving him any information. He started again and I just hung up
3 people also have this problem
Responses (2)
Solutions (0)
DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
848
1
Posted January 12th, 2023 06:00
ejn63 is correct. This was not Dell.
* Go back to the top of this Customer Care board
* Open, FAQ Customer Care
* Read, Scammers posing as Dell Technical Support
DELL-Chris M (old account)
#IWork4Dell

ejn63
12 Elder
•
31429 Posts
•
155014 Points
862
2
Posted January 11th, 2023 13:00
If you have not notified your card provider and had the account closed and a new card issued, that's something you should do immediately. The call had nothing to do with Dell and was a fraud that was spoofed to look like it came from Dell.