Jec20

updated

4 years ago

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J

Jec20

1 Rookie

1 Message

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5947

January 11th, 2023 13:00

Scam call

Received a call from 512-723-0000 caller ID said Dell computers. I normally would not answer but just yesterday I got a fraud alert on one of my credit cards. There were a couple of charges over $1000 each that I did not make..one to dell. The caller said they had received a replacement order that was sent back and wanted me to confirm address to send invoice. I said I didn’t place any replacement order.. he went through he spill again.. I said I didn’t place any orders an was not giving him any information. He started again and I just hung up

  • ejn63

    12 Elder

    31429 Posts

    155014 Points

    862

    2

    Posted January 11th, 2023 13:00

    If you have not notified your card provider and had the account closed and a new card issued, that's something you should do immediately.  The call had nothing to do with Dell and was a fraud that was spoofed to look like it came from Dell.

     

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    848

    1

    Posted January 12th, 2023 06:00

    ejn63 is correct. This was not Dell.

    * Go back to the top of this Customer Care board
    * Open, FAQ Customer Care
    * Read, Scammers posing as Dell Technical Support


    DELL-Chris M (old account)

    #IWork4Dell