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Posted April 23rd, 2022 17:00
The fact that you do not know what usb password recovery flash drive is means you do not have a recovery flash drive and therefore there is nothing that can be done.
You will not be able to access the data. If there is a bios HDD password you wont be able to access the computer.
You must remove the hard drive, reinstall a new hard drive and reinstall the OS clean on a new blank hard drive. 3 year old or more system is also likely out of warranty and cannot be extended so you are at End of Life End of Support.
883
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Posted April 23rd, 2022 18:00
@Marcotono wrote:
My son forgot the Password to star the lap. "To reset password Connect a USB flash Drive" I read in the scream.
My question: What is it and where I can get one.?
The computer is not used for 3 years.
https://www.pcmag.com/how-to/how-to-reset-a-forgotten-windows-10-password
884
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Posted April 23rd, 2022 18:00
Always include exact PC model and version of Windows in your posts...
873
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Posted April 24th, 2022 05:00
Hi
If you have, or can get a USB flash stick/flash drive, 8GB or larger and have access to another computer you may be able to Re-Install an operating system, like W10 for instance.
I would try and download any drivers for your device from the Dell website, especially any Ethernet/Wi-Fi drivers.
https://www.microsoft.com/en-gb/software-download/windows10
The above link, if you are lucky, will make a new bootable USB to install and make usable your device.
I assume that in 3 years of non usage the data on it is pretty much unwanted.
If in doubt please ask
867
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Posted April 24th, 2022 09:00
Thank you.
867
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Posted April 24th, 2022 09:00
Thank you for answering me.
868
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Posted April 24th, 2022 09:00
Thank you for your help. I going to do that.
866
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Posted April 24th, 2022 09:00
Fine I'll do it next time.
714
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Posted April 24th, 2022 11:00
@Marcotono - After not being used for 3 years, the motherboard coin cell battery is probably dead. So you should replace it before going any further.
Since you never mentioned the exact model PC number, I can't point you at the right Service Manual which will have instructions to replace that small battery, which typically is only ~$2.
RoHe
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Posted April 24th, 2022 16:00
@Marcotono Never post your Service Tag in an open forum like this. Treat your Service Tag as private info, and only share it with Dell-Cares by Private Message through this forum, if they ask for it.
Wouldn't be much point having a password, if it was easy to reset it. Otherwise, anybody could change the PW and be able to see everything on your PC...
Are you sure a Windows password was actually set? Was Windows set up using a Microsoft account? In this case, it should be the same password used for that account.
Replacing the battery on an Inspiron 3252.