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lucky_freddy
2 Posts
0
5249
June 29th, 2019 02:00
Backlight bleeding
I just recently bought my Dell Inspiron 7472 and I don't know if this is usual but it is having a backlight bleed, it is really annoying. Please help
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
4917
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Posted July 1st, 2019 06:00
lucky_freddy,
Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.
* Turn the room lights on
* Run the LCD Built-in Self Test (BIST) by clicking here
* Post pictures of the BIST showing the issue.
Jesse L (retired)
JOcean
11 Legend
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12621 Posts
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69453 Points
4941
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Posted June 29th, 2019 11:00
Have a look at the following and if the system is under warranty, I would be calling tech support for your region, assuming the bleed falls under the excessive bleeding description.
https://www.dell.com/support/article/ca/en/cadhs1/sln304886/troubleshooting-light-leakage-bleeding-on-a-lcd-monitor-or-notebook-lcd-screen?lang=en
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop