
UNSOLVED
Closed
BIOS update causing scanner problems
My laptop updated the BIOS on 02/22/2018. Now my HP printer will not scan. I have removed and re-installed all printer software & drivers 6 times. Nothing helps. Anyone have ideas?
This conversation is no longer open for comments or replies and is no longer visible to community members.
Responses (1)
Solutions (0)

Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
264
0
Posted March 1st, 2018 06:00
E3T,
What is the Laptop Model you have? Have you tried rolling back the bios to the previous version to see if that will resolve the printer issue?
Jesse L (retired)