What model Inspiron? There is no 577. If the battery is over 2 yrs old it's dead and needs to be removed. Try the adapter alone. If the computer is a recent model, the adapter alone should work.
Edit your post to remove the tag by clicking on the 3 dots in the upper right corner. This is a user to user public forum and personal info is not allowed. Did you remove the battery completely and try the adapter alone?
Samuel72
9 Posts
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Posted December 19th, 2020 13:00
Would a dead battery cause this?