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rami1982

updated

4 years ago

R

rami1982

1 Rookie

2 Posts

0

262

June 12th, 2022 23:00

n, b, space, arrows not working

II have inspiron 5593 laptop

the n, b, space, left arrow and 2 keys are sometimes not working, and when they work I find that some characters are repeated.

I am surprised about how many people raised this issue and there is no effective Dell fix.

I am sure that the problem is not sticky keys because I found this issue from day 1 of purchasing the laptop, I thought that I was typing incorrectly until I realized that there is an issue.

I tried a lot of solutions: uninstalling drivers, updating drivers, updating BIOS, uninstall HID EVENT FILTER, even contacting the service chat....... nothing worked.

I hope to find a solution by the customers because I am getting frustrated by DELL.

DELL, if you can't solve your products problems, do no manufacture new ones.

 

  • AdrianG001

    6 Operator

    3958 Posts

    189

    0

    Posted June 13th, 2022 00:00

    Open Start > Settings > Update & security > Troubleshoot Scroll down then click Keyboard Click Run the troubleshooter When complete, restart to see if your keyboard is working again. If not, let us know so we can try other options.

  • Sylwen

    2 Posts

    120

    0

    Posted October 11th, 2022 23:00

    Maybe too late... But try to uninstall SKYPE.
    It worked for me on a latitude 5490