Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
Screen damaged by dust particles
I have a Dell Inspirion 7590 with a non-glare Full-HD screen.
After 2 years of use the screen is badly damaged by apparently dust particles.
In the middle of the screen there is an area about one inch high going almost fully horizontally where particles have pressed holes into the screen.
To me this looks like a design mistake. Apparently the notebook is so thin that there is no gap between the keyboard and the screen when closed. Carrying it around in a bag seems to apply enough force to press the dust into the plastic of the screen.
Am I the only one having this issue?
I am afraid your explanation does not hold up.
a) These are not scratched. These are tiny indentations like you would get if you press a corn of sand into the screen or a needle. One can clearly feel them with a fingernail.
b) No square abrasions. Keys not visible. Keys are too soft to make indentations.
Kflash08
5 Journeyman
•
702 Posts
•
3158 Points
309
0
Posted April 22nd, 2022 07:00
I don't think dust is to blame, unless you've cleaned the screen with a dirty cleaning cloth, by which dirt & dust on the cloth created the scratches. However, if the gap between the screen and keyboard is as tight as you say it is when closed, it's possible that the keys themselves are rubbing up against the screen when pressure is applied to the back. I had this happen with an old laptop years ago, creating obvious square abrasions on the screen.
To prevent future scratches, make sure the rubber "bumper" pads around the screen are intact and are not worn down.