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Qudluxbv

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5 years ago

Q

Qudluxbv

1 Message

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December 20th, 2021 16:00

W I

I could not turn on my wireless capability...I tried network adapter:it's on

Mobility center it's on 

Then why is it now showing wireless capability is off

  • LSUFAN51

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    Posted December 21st, 2021 08:00

    Please list Dell model number and version of windows.

    Example: Dell XPS 9550, windows 10

    If you don't know, type msinfo32 onto search box, stroll down to System Model in the system information application, you should be able to see it now.

    How to find the product model of your Dell computer | Dell US

    In meantime, you tried turning Wi-Fi switch on and off in windows? This can solve issues by restarting your connection. 

    You ran Network Adapter troubleshooter to see if it will fix the problem?

    If no, type Settings onto search box, select Settings > System > Troubleshoot > Other, troubleshooters. Under Other, select Network Adapter > Run.